Shipping

We ship fast! Most orders placed Sunday through Thursday usually ship out the next day. Orders placed Friday and Saturday ship Monday. Shipping fees are weight based and all orders ship via USPS. You can calculate a shipping estimate in your cart prior to check out by entering your state and zip code.

Large orders can save significantly on shipping. Once your order reaches over a pound in weight it will ship in a USPS padded flat rate envelope which fits up to 6 50 piece bead mixes. The next weight up is the medium flat rate box. Lots of beads can fit in this medium box with no increase cost in shipping, so fill that box up ;) This applies to international orders as well. 

US orders under one pound ship First Class mail and normally arrive with in 4-10 days. Orders over a pound ship Priority mail and normally arrive in 2-4 days. If you are placing a small order and would like your order faster you can choose to upgrade to Priority shipping at check out.

Canadian and other international orders ship via USPS First Class international for orders up to 4 pounds. First class mail normally arrives with in 2 weeks but may take up to 6 weeks. Orders over 4 pounds ship via USPS Priority mail. Priority mail normally arrives with in 10 days. 


Returns Policy

You may return bubblegum beads, ribbon kits, and 5 yard lengths of ribbon if they do not meet your expectations. One yard cuts of ribbon are not eligible for returns. Please Contact Us within ten days of receiving your order to arrange for a return. Goods must be in brand new condition and returned in a secure box or padded envelope to be eligible for a refund. It is highly recommended that you add delivery confirmation to your return shipment. Lost return packages cannot be refunded. The amount of your refund will be for the goods only, original shipping and return shipping are NOT refundable. Items returned that are not in original new condition or ribbons that are short of the original yardage will not be refunded or returned so please check items carefully before returning.

Returns of large orders with numerous sets of beads or ribbon may be subject to a restocking fee. Please do not place large orders with the expectation of returning the majority. Instead feel free to contact us for help with color matching or other advice. We normally do not charge a restocking fee but kindly keep in mind that packing many, many small packs of ten beads is very time consuming.

If an item you have purchased contains a defect, please feel free to contact us for a replacement at no cost to you. 

 

 

Privacy Notice

 

This privacy notice discloses the privacy practices for boutiquecraftsupplies.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

 

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

 

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

 

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

 

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately at admin@boutiquecraftsupplies.com.